TERMS OF SERVICE/RESTRICTIONS
Lone.Design Customer & Vendor Terms of Service and Conditions
Published on March 11, 2021 10:33 pm
(Latest Revision published on the 23rd of December 2021)
Upon purchasing any content from our website (“Lone.Design”) you
hereby agree to the terms and services listed below.
Below are the following rules and ToS (Terms of Service) you are agreeing
to when purchasing and using my, or any vendors, custom maps and
prefabs. Additionally, these terms of service will also regulate the rules
relating to vendors and set out terms that all vendors will be bound to,
both during their time as a vendor, and after they cease to be an active
vendor on Lone.Design.
Failure to follow may/will result in community ban/block as well as
reported to the map development team(s). Additionally, if the
unauthorized use of my products is found it will result in a DMCA
takedown, “A DMCA takedown refers to a notice sent because a copyright
owner believes someone has posted an infringement and they want it
removed without the hassle of filing an infringement lawsuit. … The
copyright owner typically notifies the web provider that hosts the site (the
Internet Service Provider or ISP).”
SECTION A: GENERAL TERMS
1. Exclusive Jurisdiction
The entirety terms of service, excluding “Section E” of these terms, shall be
governed by, and construed and enforced in accordance with the internal
laws of the state of Arkansas, in the United States of America and shall be
binding upon the parties hereto in the state of Arkansas, in the United
States of America and worldwide. The courts within the state of Arkansas,
in the United States of America shall have exclusive jurisdiction to
adjudicate any dispute arising out of this Agreement.
2. Retention of Customer Data
Lone.Design is committed to ensuring that all customer data processed
whilst using this website is not shared to any third-party entities, including
Lone.Design vendors, unless required by legal processes to disclose such
SECTION B: RETURN POLICY
1. Physical Goods
By acknowledging this form at checkout you agree and fully understand
our terms and conditions you fully agree that we do not issue refunds on
any Lone.Design products. However, we will replace any physical products
only if they are damaged upon arrival.]
2. Virtual Goods
Returns/refunds in relation to any virtual goods purchased on our website
(“Lone.Design”) will not be accepted, as said virtual goods are considered
downloadable content which cannot be “undownloaded.” The only
circumstances in which a return will be accepted include:
-If the product(s) was purchased multiple times. If so, please contact
me ([email protected]).
It is purely to the discretion of Lone.Design to accept returns for reasons
not listed above. Any other return requests that do not fall under the
mentioned conditions will be by default considered invalid.
3. Lootroom.com Physical Goods Return Policy
The following policy relates to any products sold on Lone.Design by
Instructions for cancellation & Cancellation form
Consumers, i.e., any individual acting for purposes which are wholly or
mainly outside those individual’s trade, business, craft or profession, are
entitled to cancel any contract on the following conditions
A. Instructions for cancellation
Right to cancel
You have the right to cancel this contract within fourteen days
without giving any reason.
The cancellation period will expire after 14 days from the day on
which you acquire, or a third party other than the carrier and
indicated by you acquires physical possession of the goods.
To exercise the right to cancel, you must inform us (Julian Kuloge,
lootroom, Kopernikusplatz 14, 90459 Nürnberg, Deutschland, Tel.:
01624157669, E-Mail: [email protected]) of your decision to cancel
this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form, but it is
To meet the cancellation deadline, it is sufficient for you to send your
communication concerning your exercise of the right to cancel
before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments
received from you, including the costs of delivery (except for the
supplementary costs arising if you choose a type of delivery other
than the least expensive type of standard delivery offered by us)
without undue delay and not later than fourteen days after the day
on which we are informed about your decision to cancel this
contract. We may make a deduction from the reimbursement for
loss in value of any goods supplied, if the loss is the result of
unnecessary handling by you. We will make the reimbursement
using the same means of payment as you used for the initial
transaction, unless you have expressly agreed otherwise. In any
event, you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods
back or you have supplied evidence of having sent back the goods,
whichever is the earliest.
You shall send back the goods or hand them over to us without
undue delay and in any event not later than fourteen days from the
day on which you communicate your cancellation from this contract
to us. The deadline is met if you send back the goods before the
period of 14 days has expired.
You are only liable for any diminished value of the goods resulting
from the handling other than what is necessary to establish the
nature, characteristics and functioning of the goods.
- 1) Please prevent damage to and contamination of the goods. Please
return the goods, if possible, in the original packaging with all
accessories and all packaging components. If necessary, please use
protective outer packaging. If you are no longer in possession of the
original packaging, please use suitable packaging providing
adequate protection against potential transport damage.
- 2) Please do not return the goods freight forward.
- 3) Please note that the above general information in section 1 and 2
is not a precondition for effectively exercising your right to cancel.
B. Cancellation form
If you wish to cancel this contract, please complete and submit this form.
E-Mail: [email protected]
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of
the following goods (*) /for the supply of the following service (*),
Ordered on (*) ____________ / received on (*) __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate
SECTION C – VIRTUAL PRODUCT USAGE
By downloading our maps/prefabs or any other works you may use these
on your maps as you please, however, you may NOT resell these products
or in any way associate them in a commercial use without consulting with
the author first. This includes minor editing to my work, or any other
vendors work, and using it for your own commercial applications. In
addition, any other redistribution of my maps, or my vendors maps, is
STRICTLY prohibited and will result in a ban as well as placed on a watch
list for other map makers and additionally reported to other server
Anyone somehow acquiring (other than purchasing) any of our paid work
and/or using on their server and/or distributing to others will result in a
community ban amongst many platforms, the rust map-making discord
community, and may result in a DMCA takedown.)
All payable products must be a 1:1 ratio between community and product.
Meaning one community owner has the right to use my maps as their
please, however, cross-community owners/partnerships are prohibited as
that would be redistributing my products to others who have not
purchased them. For specific situations please reach out to us via email if
you have any questions prior/post-purchase ([email protected])
SECTION D – OTHER IMPORTANT INFORMATION
Nothing is perfect and bugs may come up. If you happen to see/find a bug
please post in the #map-bugs channel on my discord or submit a contact
form and we will update them as soon as we can!
Expect occasional updates for my content as I optimize/tweak them on a
regular basis for maximum performance for clients running them. Prices
per product may vary and are subject to change.
Any digitally obtained products purchased from Lone.Design does not
include installation. All products do include installation steps to better
assist you. Furthermore, if you need any assistance to please contact our
support team to assist you with your purchase.
Poaching, or trying to contact authors of the team to recruit or bring into
an additional platform not affiliated or in any way associated with
Lone.Design that is reported to staff is subject to being banned from the
Discord and depending on the circumstance the website as well.
With the recent addition to physical goods, we hereby state that
Lone.Design or any of its affiliates are responsible for any self-harm made
by any of our products. Our products should be kept out of the reach of
children. Additionally, any products from Lone.Design or affiliates should
not be consumed, tasted, or in any other form used except for the
intentions of a decorative prop. Lastly, terms and conditions from our
partner(s) Lootroom.com are listed below which will be fully agreed to, and
understood at the time of purchase.
SECTION E – LOOTROOM TERMS OF SERVICE
Table of Contents:
- Scope of Application
- Conclusion of the Contract
- Right to Cancel
- Prices and Payment Conditions
- Shipment and Delivery Conditions
- Reservation of Proprietary Rights
- Exemption in case of violation of third-party rights
- Redemption of campaign vouchers
- Applicable Law
- Alternative dispute resolution
- Health and safety
1) Scope of Application
1.1 These General Terms and Conditions of the company Julian Kuloge
(hereinafter referred to as “Seller”) shall apply to all contracts concluded
between a consumer or a trader (hereinafter referred to as “Client”) and
the Seller relating to all goods and/or services presented in the Seller’s
online shop. The inclusion of the Client’s own conditions is herewith
objected to, unless other terms have been stipulated.
1.2 For contracts regarding the delivery of vouchers, these Terms and
Conditions shall apply accordingly, unless expressly agreed otherwise.
1.3 A consumer pursuant to these Terms and Conditions is any natural
person concluding a legal transaction for a purpose attributed neither to a
mainly commercial nor a self-employed occupational activity. A trader
pursuant to these Terms and Conditions is any natural or legal person or
partnership with legal capacity acting in the performance of a commercial
or self-employed occupational activity when concluding a legal
1.4 Digital content in the sense of these General Terms and Conditions are
all data not on a tangible medium which are produced in digital form and
are supplied by the Seller by granting certain usage rights precisely
defined in these General Terms and Conditions.
2) Conclusion of the Contract
2.1 The product descriptions in the Seller’s online shop do not constitute
binding offers on the part of the Seller, but merely serve the purpose of
submitting a binding offer by the Client.
2.2 The Client may submit the offer via the online order form integrated
into the Seller’s online shop. In doing so, after having placed the selected
goods and/or services in the virtual basket and passed through the
ordering process, and by clicking the button finalizing the order process,
the Client submits a legally binding offer of contract with regard to the
goods and/or services contained in the shopping cart.
2.3 The Seller may accept the Client’s offer within five days,
– by transferring a written order confirmation or an order confirmation in
written form (fax or e-mail); insofar receipt of order confirmation by the
Client is decisive, or
– by delivering ordered goods to the Client; insofar receipt of goods by the
customer is decisive, or
– by requesting the Client to pay after he placed his order.
Provided that several of the aforementioned alternatives apply, the
contract shall be concluded at the time when one of the aforementioned
alternatives firstly occurs. Should the Seller not accept the Client’s offer
within the aforementioned period of time, this shall be deemed as
rejecting the offer with the effect that the Client is no longer bound by his
statement of intent.
2.4 When submitting an offer via the Seller’s online order form, the text of
the contract is stored by the Seller after the contract has been concluded
and transmitted to the Client in text form (e.g. e-mail, fax or letter) after the
order has been sent. The seller shall not make the contract text accessible
beyond this. If the Client has set up a user account in the Seller’s online
shop prior to sending his order, the order data shall be stored on the
Seller’s website and can be accessed by the Client free of charge via his
password-protected user account by specifying the corresponding login
2.5 Prior to submitting a binding order via the Seller’s online order form,
the Client may recognize input errors by reading attentively the
information displayed on the screen. The enlargement function of the
browser to enlarge the display on the screen may be an effective method
for better recognizing input errors.
The Client can correct all the data entered via the usual keyboard and
mouse function during the electronic ordering process, until he clicks the
button finalizing the ordering process.
2.6 The German and the English language are exclusively available for the
conclusion of the contract.
2.7 Order processing and contacting usually takes place via e-mail and
automated order processing. It is the Client’s responsibility to ensure that
the e-mail address he provides for the order processing is accurate so that
e-mails sent by the Seller can be received at this address. Particularly, it is
the Client`s responsibility, if SPAM filters are used, to ensure that all emails sent by the Seller or by third parties commissioned by the Seller with
the order processing can be delivered.
3) Right to Cancel.
3.1 Consumers are entitled to the right to cancel.
3.2 Detailed information about the right to cancel are provided in the
Seller’s instruction on cancellation.
3.3 The right to cancel does not apply to consumers, who are no nationals
of a member state of the European Union at the time of concluding the
contract und whose exclusive domicile and delivery address were located
outside of the European Union at the time of concluding the contract.
4) Prices and Payment Conditions.
4.1 Unless otherwise stated in the Seller’s product description, prices
indicated are total prices including the statutory sales tax. Delivery costs,
where appropriate, will be indicated separately in the respective product
4.2 Payment can be made using one of the methods mentioned in the
Seller’s online shop.
4.3 In case of delivery to countries outside the European Union, additional
costs may incur in individual cases for which the Seller is not responsible
and which have to be borne by the Client. This includes for example
transfer fees charged by banking institutes (transfer charges, exchange
fees) or import duties or taxes (customs). Such costs regarding money
transfer may also incur, if delivery is not made in a country outside the
European Union and the Client carries out the payment from a country
outside the European Union.
4.4 If prepayment by bank transfer has been agreed upon, payment is due
immediately after conclusion of the contract, unless the parties have
arranged a later maturity date.
4.5 When payments are made using a payment method offered by PayPal,
handling of payments takes place via the payment service provider PayPal
((Europe) S.a. r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
be viewed at:
In case the client has no PayPal account, the conditions applicable for
payments without PayPal account will be effective. They can be viewed at:
5) Shipment and Delivery Conditions
5.1 Goods are generally delivered on dispatch route and to the delivery
address indicated by the Client, unless agreed otherwise. During the
processing of the transaction, the delivery address indicated in the Seller’s
order processing is decisive.
5.2 Should the assigned transport company return the goods to the Seller,
because delivery to the Client was not possible, the Client bears the costs
for the unsuccessful dispatch. This shall not apply, if the Client exercises his
right to cancel effectively, if the delivery cannot be made due to
circumstances beyond the Client’s control or if he has been temporarily
impeded to receive the offered service, unless the Seller has notified the
Client about the service for a reasonable time in advance.
5.3 Personal collection is not possible for logistical reasons.
6) Reservation of Proprietary Rights.
If the Seller provides advance deliveries, he retains title of ownership to the
delivered goods, until the purchase price owed has been paid in full.
7.1 Should the object of purchase be deficient, statutory provisions shall
7.2 The Client is asked to notify any obvious transport damages to the
forwarding agent and to inform the Seller accordingly. Should the Client
fail to comply therewith, this shall not affect his statutory or contractual
claims for defects.
8) Exemption in case of violation of third-party rights
If ,apart from delivering the goods, the contract obliges the Seller to
process those goods according to specifications defined by the Client, the
Client has to ensure that contents made available to the Seller for
purposes of processing do not violate third-party rights (for example
copyrights and trademark rights. The Client shall indemnify the Seller from
claims of third parties asserted against the Seller in connection with the
violation of their rights by the Seller’s contractual use of the Client’s
contents. The Client will meet any reasonable costs of necessary legal
defense including all court and lawyer’s fees according to the statutory
rate. This shall not apply, if the Client is not responsible for the violation of
rights. In case claims are asserted against the Seller, the Client shall be
obliged to furnish the Seller promptly, truthfully and completely with all
information that is necessary for the verification of the claims asserted and
for a corresponding legal defense.
9) Redemption of campaign vouchers
9.1 Vouchers which are issued by the Seller free of charge, for a specific
period of validity in the context of promotional activities and which cannot
be purchased by the Client (hereinafter referred to as “campaign
vouchers”) can only be redeemed in the Seller’s online shop and only
within the indicated time period.
9.2 Individual products may be excluded from the voucher campaign, if
such a restriction results from the conditions of the campaign voucher.
9.3 Campaign vouchers can only be redeemed prior to the conclusion of
the order procedure. Subsequent offsetting is not possible.
9.4 Only one campaign voucher can be redeemed per order.
9.5 The goods value should meet at least the amount of the campaign
voucher. The Seller will not refund remaining assets.
9.6 If the value of the campaign voucher is not enough for the order, the
Client may choose one of the remaining payment methods offered by the
Seller to pay the difference.
9.7 The campaign voucher credit will not be redeemed in cash and is not
subject to any interest.
9.8 The campaign voucher will not be redeemed, if the Client, in the
context of his legal right to cancel, returns goods paid fully or partially by a
9.9 The campaign voucher is transferable. The Seller may render
performance with discharging effect to the respective owner who
redeems the campaign voucher in the Seller’s online shop. This does not
apply, if the Seller has knowledge or grossly negligent ignorance of the
non-entitlement, legal incapacity or of the missing right of representation
regarding the respective owner.
10) Applicable Law.
10.1 The law of the Federal Republic of Germany shall apply to all legal
relationships between the parties under exclusion of the laws governing
the international purchase of movable goods. For consumers, this choice
of law only applies to the extent that the granted protection is not
withdrawn by mandatory provisions of the law of the country, in which the
consumer has his habitual residence.
10.2 Furthermore, this choice of law regarding the right to cancel does not
apply to consumers, who are not nationals of a member state of the
European Union at the time of concluding the contract and whose
exclusive domicile and delivery address is located outside of the European
Union at the time of concluding the contract.
11) Alternative dispute resolution.
11.1 The EU Commission provides on its website the following link to the
ODR platform: https://ec.europa.eu/consumers/odr.
This platform shall be a point of entry for out-of-court resolutions of
disputes arising from online sales and service contracts concluded
between consumers and traders.
11.2 The Seller is neither obliged nor prepared to attend a dispute
settlement procedure before an alternative dispute resolution entity.
12. Heath and safety
All physical goods from Lone.Design are not weapons of any kind and
should not be used as such. These props are non-functional replica toys
made from inspiration from video games and are solely decoration. Under
no circumstance will Lone.Design nor affiliates (Lootroom.com) be
responsible for any self-harm from the misuse of these decorations. Keep
all props from Lone.Design out of the reach of underage children.
Additionally, Lone.Design and Lootroom will not be responsible for anyone
consuming any of the props. They’re painted and 3d printed with non-toxic
materials, however, should still not be consumed in any way.
SECTION F – VENDOR POLICY
Any Vendors/Partners hosting content on my site must follow the
guidelines and terms stated below.
Here at Lone.Design these terms are binding to all partners/vendors within
This document was created on March 15th, 2020 (Revised the Vendor
Policy on 12/23/2021)
- Refunds from customers policy
Refunds, as stated in section B.2 of these terms, are permitted unless
falling under one of the section B.2 conditions. However, if a customer buys
a product that is defective or outdated/broken then it’s the responsibility
of the vendor to update their product and assist the customer.
- Product Licenses/Product Maintenance
All vendors on Lone.Design are hereby able to choose whichever license
they see fit for their product (Licenses and sources listed below).
Additionally, if licenses do not fit the vendor’s needs, they reserve the right
to specify their own EULA within their product, granted it’s a reasonable
license (if actions are issued, staff team reviewal will just the vendor’s
custom license they added). Lone.Design products are not liable for new
maintainers unless the license they choose deems that they chose to or
unless otherwise specified directly from the original author to the
Lone.Design staff team. (Licenses can be chosen from within vendors
product page below where you select the price for the product). All
products otherwise not having a selected license are still protected from
reselling/redistributing, or otherwise handling the author’s work that
breaches the Terms and Conditions• MIT License
• GNU GPL v2.0
• GNU LGPL v3.0
• BY-NV-ND 4.0
• Lone.Design TOS
Any products on Lone.Design deemed unsupported/broken/unmaintained
for a window of 30 days is subject to being marked as hidden. (Hidden will
still allow current customers to continue downloading and they will always
remain accessible to the download). Authors will be contacted by our staff
prior to this.
- Code of Conduct
All vendors are subject to removal if deemed by staff as seen ‘unfit’ with
attached evidence to support the decision. (Examples listed below)
• Excessive spam or outside advertisement
• No harassment, racism or hate speech of any kind. It will not be
• Respect Admins as well as fellow users.
• No pornography, violent or disturbing links, pictures, or videos from
within the community.
- Product approval policy
All products submitted for site approval may take anywhere of a few
minutes, to a few days depending on the project size and thoroughness of
testing required. Any product submitted to Lone.Design is subject to
reviewal and must be carefully examined to determine any bugs, glitches,
visual imperfections, etc, all of which is at the discretion of the site admins
to be approved or not. If any serious product is submitted and not
approved, you may be reached out to by a site admin for a response as to
why it was declined as well as any suggestions you can do to improve/fix.
- Stolen Content Policy
Anyone caught stealing or very identically mimicking someone else’s work
(which is up to a site admin to determine) your product may be subject to
removal and if severe enough, your account will be subject to removal
along with your products. All site admins reserve the right to decide if a
product is either stolen, copied, or in any way mimicking a current product
(listed here, or elsewhere). We won’t tolerate ‘copycat’ behavior.
- Malicious Product Policy
Any vendor/customer caught uploading/attacking/phishing/ or any sort of
cyber-related attacks will be immediately banned from selling/buying
from the community. Any vendor attempting to upload malicious content
to be accepted onto Lone.Design will be subject to instant removal and
ban and all products will be removed if any are currently on the site.
- Payment Issued Policy
All payments made from Lone.Design to the vendors is done automatically
with the PayPal you provided when signing up. If you change your PayPal,
or your PayPal becomes flagged, stolen, etc, you are responsible for
making sure it’s the accurate information for payments to be sent to.
Payments at the time of this document don’t have a set schedule,
however, it is done automatically from PayPal’s pay-out system which we
have implemented. Due to possible chargebacks, disputes, etc, we will do
pay-outs once per week, or once per two weeks to reduce any issues with
payments not being processed fully such as fraudulent accounts, stolen
Lone.Design is NOT liable for theft/leaking of maps outside of this platform.
Since there’s no ‘map protection’ it is between the vendor and the ‘thief’ to
resolve any disagreements/issues. Since there’s no way to fully protect
maps at the current moment, we recommend placing a password on your
.map file when you save it to at least prevent people from editing the .map.
Again, Lone.Design is not liable for anyone who steals content from
vendors on this platform.
By uploading content to Lone.Design I (you the vendor), hereby agree to
rules, conditions, regulations, and restrictions created by Lone.Design.
- Product Updates
By becoming a vendor of Lone.Design you are solely responsible for
keeping your work up to date and fully functional at all times. If over a 15-
day period the product/plugin is reported to be defective/unusable, the
product will be subject to removal. If attempts to contact a vendor in a 48-
hour period result in no response, we hold the right to remove your
product from our store. If multiple failures occur on a product, Lone.Design
holds the right to remove the product from the store, as well as remove
your ability to sell products and be listed as a vendor. We pride ourselves in
quality work, and we expect our vendors to do the same.
- Quality Standard & Guidelines (Added 5/26/2021)
By becoming a vendor with/on Lone.Design you fully understand and
acknowledge that all products prior/after publishing are subject to
removal or set to private/hidden (to allow current customers to still attain
them) due to the quality reviewal of the product. There is no one-single
attribute that would make a product fall under this category of removal,
however, there are a few key points that may be the reason as to which it
has resulted. Such as the following listed below.
- Potential Reasons for Product Removal (Not limited to the
• Product has numerous issues/bugs/otherwise imperfections
• Product has a large amount of negative feedback/reviews
• The general build quality of the product is deemed not up to the
standards voted by the entire review staff team of Lone.Design
- General Quality Guide (Not limited to the following)
• Vendors’ products are unique and are not a copy-cat or remake of an
already existing plugin/prefab/maps
• Vendors’ products show an apparent time investment as for the
build quality and visual aesthetics if applicable
• Products are efficient and not taxing on server or client performance
- Vendor Fees
Unless specified in writing from a Lone.Design staff members, standard
commission rates will be a total of 15% (10% for site fees, and 5% to cover
transaction fee from PayPal) of your product’s selling price after fees and
taxes are removed.
- Product Approvals & Revisions/Suggestions
All products (plugins/prefabs/maps) are subject to rejection/approval
based on the staff’s discretion and testing. If a product is approved, you will
be contacted. If a product is not approved, you may or may not be
contacted. You are allowed one submission per item, so please refrain from
sending us unfinished items. If multiple submissions are denied, we
reserve the right to no longer accept or review submissions from you.
Products upon submission are subject to suggestions before approval.
These items must be fixed or adjusted before your item will be accepted
on the marketplace for sale. These suggestions range from bugs, glitches,
pricing, and anything we deemed fit to meet our level of quality.
- Malicious Content
Any vendor found modifying their product in extreme or malicious manors
is subject to immediate ban/removal such as uploading harmful files,
extremely unreasonable pricing, and anything the Lone.Design staff sees
fit. Any malicious acts that involve exposing customer’s information or
Lone.Design database to other parties will result in legal action and
possible prosecution. Lone.Design does not take any responsibility or
liability for products sold in the marketplace. All vendors are 100% liable for
any litigation, damage, and court costs as a result of their negligence or
- Staff Decisions
All staff of Lone.Design are extremely confidential with the information
they have permissions to obtain, such as customer information, vendor
information, and product information. Any proof of staff sharing paid
products or information from Lone.Design is subject to instant ban and
will not be tolerated. If damages occur, Lone.Design may pursue legal
All staff within Lone.Design reserve the right to accept/reject applications,
additionally have the right to ban/block anyone as seen fit and necessary
to do so. As well as remove, modify any posts/products as needed.
Examples being (Update breaks the plugin and it’s inoperable, then we
can temporarily take the plugin off the store until it’s fixed).
- Notice of leave
Where a vendor wishes to cease its relationship with Lone.Design and stop
selling their products on our site, said vendor must give Lone.Design thirty
days’ notice. Additionally, all vendors agree to provide support for any
products published and/or sold on Lone.Design for a period of 6 months
after the date in which a vendor ceases its relationship with Lone.Design.
Such support includes technical support and product updates where
required (for example, where product functionality is broken).
- Third-party advertisement
Under no circumstances is a vendor permitted to include any third-party
advertisements on any content published or provided to Lone.Design.
Please contact a site administrator if you wish to apply for approval of an
advertisement that is considered a third-party and/or external to
- Customer Data
Any customer data lists which Lone.Design retains following the sale of a
product published by a vendor on Lone.Design is the property of
Lone.Design and not the vendor. It is to the discretion of Lone.Design in
granting the vendor a copy of any customer data related to any sold
products which have been published by the vendor.